Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely across Pakistan.

Shipping Coverage

We currently ship to all major cities and towns across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Remote Areas: 4–7 business days

Delivery times may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all orders nationwide.
    OR
  • Flat Shipping Fee: PKR [Amount] per order.

(Choose the option that applies to your store.)

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Please ensure:

  • Someone is available to receive the order at the delivery address.
  • The exact payment amount is ready at the time of delivery whenever possible.

Order Tracking

Once your order has been shipped, you may receive a tracking number via SMS, email, or WhatsApp (if applicable).

Delivery Attempts

Our courier partners may make multiple delivery attempts. If the order remains undelivered after these attempts, it may be returned to us.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order. Include your order number and photos of the item to help us resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@[yourstore].com
WhatsApp: [Your WhatsApp Number]
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM